Subrato Mondal
Operation Assistant Officer — Account Service Unit, Head Office
11/A, Toyenbee Circular Road, Motijheel, Dhaka-1000
Seasoned banking operations professional with 8+ years of institutional banking experience. Specialized in daily Account Opening Form (AOF) compliance scrutiny, AML/CFT & KYC regulatory adherence, dormant account & garnishee order management, MIS & Transaction Profile (TP) administration, risk grading, and Docudex digital archiving—dedicated to advancing operational excellence in a healthy financial institution.
Professional Experience
Operation Assistant Officer
Current PositionDhaka Bank PLC — Account Service Unit, Head Office
Address: Account Service Unit, Head Office, 11/A, Toyenbee Circular Road, Motijheel, Dhaka-1000
- 01 AOF Scrutiny: Daily scrutiny and verification of information and documents for allocated Account Opening Forms (AOFs) per checklists.
- 02 Deficiency Intimation: Intimating documentation deficiencies (if any) to respective branches via email and maintaining complete audit records.
- 03 Dormant & Account Closing: Managing dormant account activations and executing formal account closing operations.
- 04 MIS, TP & Risk Grading: Performing Data Entry, MIS Updates, Transaction Profile (TP) Updates, Risk Grading, and Signature & Image Uploads.
- 05 Data Entry Quality Assurance: Reviewing and verifying the perfection and accuracy of banking data entry records.
- 06 Docudex Soft Archiving: Executing digital indexing and soft archiving of banking documents through Docudex.
- 07 8+ Years Banking Experience: Deep practical command of day-to-day banking operations across Head Office units.
- 08 Core Banking Software: Proficient across foundational software and digital platforms used in the banking sector.
- 09 Leadership Assignments: Fulfilling specialized operational directives assigned by the Manager / Unit Head.
- 10 Stakeholder Communication: Strong inter-branch and client communication skills with high convincing ability.
Intern — General Service Division
Dhaka Bank Ltd. Head Office
Address: General Service Division, Dhaka Bank Ltd. Head Office, 71, Purana Paltan Lane, Dhaka
Assistant Teacher
Uttar Balukhando PG High School
Address: Uttar Balukhando, Nawabganj, Dhaka-1320
Professional Training Summary
Prevention of Money Laundering & Combating Financing of Terrorism (AML/CFT)
Institute: AML & CFT Division, Dhaka Bank Training Institute (DBTI)
General Banking Operations in Banks (GB)
Institute: Dhaka Bank Training Institute (DBTI)
Mastering Customer Service
Institute: Impel Service & Solution Limited (SEIP Training — Supervised by BACCO, Supported by Ministry of Finance & Asian Development Bank)
Education Details
Tejgaon College • National University (NU)
Tejgaon College • National University (NU)
Dhaka Board
Dhaka Board
Skills & Strengths
Banking & Computer Proficiency
Personal Attributes & Strengths
- ✦ Works well under pressure as a collaborative part of a team
- ✦ Hardworking, quick learner, responsible, and flexible with a positive attitude
- ✦ Committed to providing total quality of work and continuous improvement
- ✦ Friendly, communicative, and ready to face challenges in diverse situations
- ✦ Strong time management and operational discipline
Personal Dossier & References
Personal Information
Institutional & Academic References
Md. Afjal Hossain
Vice President, Head of Account Service Unit
Account Service Unit, Head Office, Dhaka Bank PLC
11/A, Toyenbee Circular Road, Motijheel, Dhaka-1000
Syeda Samzila Atik
Faculty of BBA and MBA
Faculty of BBA and MBA
Tejgaon College, Farmgate, Dhaka